STORE POLICY
CUSTOMER SERVICE
Customer service section. Ideal place to inform customers about your shipping methods, packaging, and costs. Use simple, direct language to build trust and retain customers.
Second paragraph of the customer service section. Click here to add your own text and edit it. It's easy. Click Edit Text or double-click here to add policy details and change the font. A great place to tell a story and let users get to know you better.
PRIVACY AND SECURITY
At Kamo Chips, we respect and protect the privacy of our users. This policy explains how we collect, use, and safeguard your personal information when using our website, in accordance with Law 1581 of 2012 and Decree 1377 of 2013 on personal data protection in Colombia.
1. Information Collection
We collect personal information that you voluntarily provide to us, such as your name, address, email, phone number, and shipping details when placing an order, registering, or contacting us.
2. Use of Information
The information collected will be used exclusively to:
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Process and deliver orders
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Communicate information about the status of purchases or promotions
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Respond to requests or inquiries
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Improve browsing experience and customer service
We do not share, sell, or transfer personal information to third parties, except when strictly necessary to comply with legal or logistical obligations.
3. Authorization for Data Processing
By using our website and providing your personal data, you freely, priorly, expressly, and informedly authorize Kamo Chips to process your data in accordance with Law 1581 of 2012 and Decree 1377 of 2013.
4. Rights of the Data Subject
As the owner of your personal data, you have the right to:
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Know, update, and correct your data
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Request proof of the authorization granted
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Be informed about how your data has been used
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Revoke the authorization or request the deletion of your data
To exercise these rights, you can contact us at info@kamochips.com.
5. Security Measures
Kamo Chips adopts reasonable administrative, technical, and physical security measures to protect your information against loss, misuse, unauthorized access, or alteration.
6. Cookies
This website may use cookies to improve your browsing experience. You can disable them from your browser settings if you prefer.
7. Modifications
Kamo Chips reserves the right to modify this policy at any time. Updates will be published in this same section.
WHOLESALE INQUIRIES
Wholesaler Inquiries section. Ideal place to inform customers about your shipping methods, packaging, and costs. Use simple, direct language to build trust and retain customers.
Second paragraph of the wholesale inquiries section. Click here to add your own text and edit it. It's easy. Click Edit Text or double-click here to add policy details and change the font. This is a great place to tell a story and let users get to know you better.
PAYMENT METHODS
Official Payment Methods:
MercadoPago: Credit/Debit Card and PSE.